If you have any feedback about the software, or if you experience an issue while using the software, please email us at Customers who provide bug reports or useful feedback may receive offers to become beta product testers. Please check back regularly for software updates. The Logitec Quickcam 9000 Pro does not have Infrared capability and so it cannot be used with Windows Hello Facial Recognition. You can also access the user documentation and FAQs for your product. Note: Some webcam models, such as the N650 and Meeting N3000, do not currently work with the NexiGo software. Windows 10 Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability. Do you need to download the latest software or drivers for your Logitech QuickCam Fusion Visit this page to find the compatible operating systems and instructions on how to install them.Please consult the webcam comparison chart for more details: /pages/comparison-table Please get back to us with an update on issue with using Logitech camera on Windows 10, we will be happy to help. After upgrading to Windows 10 or Windows 11, the Logitech USB cameras such as BRIO webcam, or the C930, C920 etc. Right click on the driver and click on Update Driver Software. Press the Windows key + E to open File Explorer. Then type devmgmt.msc without the quotes and hit on Enter Key. Select and disable the Lghubupdater.exe, Lghubagent.exe, and Lghub.exe services on the Processes tab by clicking the End task button. Some models, such as the N60 or N660, are fixed focus, meaning they only have one focal length. Press the Windows + X key combination and select Task Manager from the list. Note: Not all settings can be adjusted for each webcam.Note: (Windows Users Only) Click here if the Webcam Settings Software is not working properly.Note: (N60 Audio Lag) Click here your N60 is experiencing an audio lag issue.
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